Problem #1: Pump Is Hard to Prime or Loses Prime
  • There is no water in the pump. Fill and reprime.
  • The pool water level is low. Raise water level to half way on the skimmer opening.
  • A valve is closed. Open all valves in the circulation system.
  • A line is plugged. Check the strainer basket, skimmer basket and pump. Clean if needed.
  • The strainer pot cover is not sealed. Examine the pot lid and “O” ring or gasket. Repair if needed.
  • There is an air leak in the influent line. Tighten all pipes and fittings on the line. Do a pressure check to locate the leak and repair as necessary.
  • There is a vertical suction lift of more than 25 feet from the return inlet in the pool up to the pump. The pump will have to be moved.
  • The seal flange is positioned incorrectly. Correct the alignment.
  • The pump seal is worn. Check the seal and replace if necessary.
  • The impeller is out of alignment. Align the impeller using an impeller gauge.
  • The impeller is plugged or jammed. Examine the impeller and remove any obstruction.
Problem #2: Leaking Pump
  • Defective seal, seal heat sink or seal plate. Replace appropriate part.
  • Defective o-ring. Replace.
  • Defective strainer lid, lid o-ring or gasket. Replace as needed.
Problem #3: Low Water Flow
  • Refuse caught in strainer basket or skimmer basket. Empty and clean baskets.
  • Dirty pool filter. Check filter pressure gauge and backwash or clean if indicated.
  • Reverse rotation of impeller. Check rotation direction.
  • Impeller or diffuser is worn. Replace.
  • Pump output is weak. Open-face impeller needs adjustment either by shim or shaft adjustment. Adjust to a few thousandths of an inch away from volute surface.
  • Pump is too small. Consult a sizing chart and replace as indicated.
  • Vertical suction lift is more than 15 feet from the suction fitting in the pool to the pump. Move pump vertically closer to the water source.
Problem #4: Noisy Pump/Cavitation
  • Influent piping is undersized. Compare the pump size to the pipe size on the manufacturer’s chart. Replace with correct size pipe.
  • Obstruction in influent lines or pump strainer basket is full. Check lines and basket removing the obstruction
Problem #5: Noisy Pump and Air Bubbles In Return Inlets
  • Air leak in influent line. Find and repair leak.
  • Review items in Problem #1
  • Review items in Problem #4